In each case you connect with an independent pest control company serving ZIP codes here. Below you will find what to include, what happens next and the right place to send each kind of question.
Ways to reach a provider
- Call Now: the quickest route if you want to talk through the problem
- The request form: name, phone number, ZIP code and the service you need
- The service pages: pick the page closest to your problem to understand the work first
What to include in your request
- The street address or at least the ZIP code of the property
- Anything that affects the work: pets, children, allergies, locked gates
- The best time for a call and who can give access
- What you saw, where and when it started
- Photos or notes of what you have tried
What happens after you send it
The provider, an independent pest control company serving your ZIP code, gets your details and calls you back. The call covers confirming the address, answering questions, explaining any assessment charge and agreeing an inspection time. This website does not promise an appointment, a price or an arrival window.
Where we connect you: Boston and nearby cities
Boston are covered by Pest Control in Boston MA: . Providers serving Cambridge, Somerville, Brookline, Quincy and Newton also receive requests. A ZIP code missing from the list does not stop you sending a request, and the provider will say whether the address can be served.
Questions that are not about booking
Three kinds of question have three destinations: website information goes through the form, marked as a website question; work already carried out goes to the provider named on your agreement; and licences go to Massachusetts Department of Agricultural Resources (MDAR), which runs the state pesticide program.
Emergencies
Fire, a gas smell, an electrical hazard, flooding and a serious allergic reaction are emergencies that need emergency services before anything else, and a request sent here does not replace that call. This website is not an emergency service.
Before you call: a quick checklist
- Note any earlier work or treatments
- Take two or three clear photos
- Have your address and ZIP code ready
- Write down the date the pest problem started
- Decide who can be home and when
What a useful description looks like
Picture two descriptions. The first reads, "I have a pest problem." The second reads, "Three weeks ago I saw it in the back bedroom; it comes mostly at night; I took two photos and tried a product from the store without success." The second is what lets a provider plan the right inspection and bring the right equipment.
Photos and details that help
- A wide photo that shows where in the property the problem is
- Notes about products you tried and what happened
- The age of the home and any recent repairs
- The date and time you noticed it and how often since
- A close photo of the evidence, with a coin or ruler for scale
Access, pets and timing
Let the provider know who can give access, whether gates are locked, whether pets are loose and which times suit you. Gate or alarm codes should never go through a general form; share them directly with your chosen provider after confirming who they are.
Renters and property managers
If you rent, check your lease and tell your landlord or manager in writing, because they may need to authorize the work or arrange it. If you manage a building, say how many units and common areas are involved so the provider can plan the visit.
After the visit
After the work is finished, hold on to the invoice, the written findings and the warranty terms, and if the problem comes back, call the provider first with those documents to hand. Use the form, marked as feedback, to tell the website about your experience or about anything unclear on a page.
Replies and what to expect
The form accepts requests at any time. A provider replies according to its own schedule, so no response time is promised by this website. Use Call Now to talk right away, and if you hear nothing back, send the form again or call another provider.
How your details are used
Form details reach an independent provider so that it can get in touch about your request; no mailing list for unrelated advertisers is built from them. The privacy page sets out what is collected, who receives it, and why.
Contact for website questions
Questions about the information here, a coverage list or a guide for instance, go through the form marked as a website question. Say which page and what looks wrong, and a review will follow so that any error can be corrected.
What to expect from the first conversation
- The provider asks for your address, your ZIP code and a description of the problem
- You hear what the assessment involves and whether it carries a charge
- You agree a time for the inspection, or you decide to compare another business
- You receive the findings and a written scope before you agree to any work
- You keep the right to ask questions, take time and say no
